All orders will ship Sunday through to Thursday. We provide next day delivery but we advise during busy periods it could take up to 3 working days. Personalized items take up to 5 days. If your order is placed on a Thursday after 12pm it will be processed the following Sunday. Please note any customs duties or taxes levied at the destination country will be charged by the courier at delivery and is the customer's responsibility.
United Arab Emirates
• FREE shipping when you spend over 200 AED
• You can collect your item for free from our office in JLT, Cluster N,
The Dome, just use the code 'COLLECT' at the check out to remove
• Standard shipping 20 AED
Bahrain, Iran, Iraq, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia,
Standard shipping 30 AED
Let us know right away, by emailing firstname.lastname@example.org or call 04 3995649 and we will try our best! Please note if the order is already processed and dispatched we are unable to accept the cancellation request.
Customers can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 14 days for the refund transfer to be completed.
If you do not like your purchase, we don't want you to be disappointed! To return something, please email email@example.com and give them the order number and reason for return. All returns require authorization by a customer service representative within 30 days of the delivery date.